Synamtec Backup Exec – USB Hard disk – Backup-to-Disk Folders going offline – resolved
Tags: Backup-to-Disk Folders, offline, Synamtec Backup Exec, USB Hard disk
There is a known problem with using Backup-to-Disk Folders (on a USB external hard disk) in Synamtec Backup Exec where the drive / folder goes offline just before a backup is started which means the bacup pauses until the folder is back online – you can make it come online by right clicking it and selecting Online. But I think i have found the solution to the problem!
Randomly i kept the application open and the backup worked without going offline and i have done this for over a week now and the nightly backups has worked ever since! 
I think leaving the app open means it keeps the connection to the external disk open and live and the problem before was when the backup starts it needs the drive to be ready but it can take a few seconds for this external drive to wake up and be ready and backup exec just timeouts and marks the drive offline for ever – until user action puts it online.
If you find this helpful – please please leave a comment! Its great to know people read this and i have helped.